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Operation Management

Course Details

Operation Management

Course Overview

Operation Management is designed to provide a hands-on practical guide to operate business and assess the existing business process flow for better performance.

  • Level: Intermediate
  • Duration: 2 day(s)
  • Fee: RM 900.00 per participant
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Upon completion of this course, you will be able to:

  • Understand the essentials of business operations management.
  • Prepare a basic business process workflow encompassing four (4) critical success factors in delivering operations excellence.
  • Identify key performance indicators for each factor in franchise business for better monitoring and management.
  • Make better business decisions in driving better profitability balanced with excellent operation management.
  • BIT Pre-Franchisors

Classroom based lecture, interactive group discussion and presentation.

Courses are delivered by Pernas Certified Trainer

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